Step 01
Configure
After a kick-off meeting, we configure the right question categories for your business on Pulse!
Diagnostics service
I will diagnose your business & propose improvements
Diagnostic of the state of your business via confidential questions to your stakeholders, analysed for conclusions on issues to be addressed, with Recommendations for Improvement.
How does it work?
Step 02
Collect
Stakeholders receive confidential questionnaires. Responses are anonymised and secured.
Step 03
Diagnose
AI and human consultants analyse responses and deliver a prioritised report with recommendations.
Powered by Pulse! — a web-based tool where AI supported by human consultants provides summary & recommendations reports.
Choose your package
All pricing quoted in ZAR. We currently only offer this service in South Africa.
* Special launch price — valid until 28 February 2027.
Basic
WebQ for 5
R600*
- Duration
- 3 days
- Respondents
- 5
- Question Categories
- 3
- Interviews
- —
- Report
- Yes
- Per-Dept Analysis
- No
- Consulting Deck
- No
- Implementation Plan
- Actions
Standard
WebQ for 15
R3,600*
- Duration
- 6 days
- Respondents
- 15
- Question Categories
- 6
- Interviews
- —
- Report
- Yes
- Per-Dept Analysis
- No
- Consulting Deck
- Yes
- Implementation Plan
- Short
Premium
WebQ for 30
R12,000*
- Duration
- 15 days
- Respondents
- 30
- Question Categories
- 15
- Interviews
- 3
- Report
- Yes
- Per-Dept Analysis
- Yes
- Consulting Deck
- Yes
- Implementation Plan
- Detailed
Package notes
- Duration — Typical turnaround if stakeholders answer promptly.
- Question Categories — Amount of Question Categories to choose from included in the package.
- Interviews — Conducted via Google Meet.
- Standard report — Executive Summary, Key findings by Question Category, Prioritised Next Steps & Interventions required.
- Per Department — Per-department analysis included in Premium report.
- Deck — Consulting slide deck accompanying the report.
- Plans — Implementation plan: Action Steps (Basic), Short Plan (Standard), or Detailed Plan (Premium).
Extra services available: Additional Interviews, Report or Deck reworks.
Who is it for?
Business types
StartupsSMBsCorporates
Industries
AgricultureBusiness Services & ConsultingEducationEnergyEngineeringGovernment & Public SectorReal EstateTelecommunicationsTransport & AutomotiveHospitalityLogistics
Common search topics
Owner Exit PlanningNew Business OwnersRestructure BusinessImprove MarginsDigital TransformationAI TransformationClient SatisfactionEmployee SatisfactionStaff Retention
Service types
- Business Health Consulting
- Business Model Development
- Organisational Development
Question categories
After an initial interview with the executive commissioning the diagnostic, we select the question categories. Answers can be free text, or rated on a scale of 1–5 or 1–10.
View example question categories
(266) Business Owner and Stakeholder Context
- (166) About the Owners, current Governance, and expected Returns
- (167) Financial health & risks
- (168) PESTEL analysis
- (169) Competitive Landscape & Strategy
- (170) Management Team & Organisational Capabilities
- (171) Company Change Readiness
(227) Digital Maturity & AI readiness
To Employees, Managers and IT Management.
(174) SWOT analysis
(104) People & Culture assessments
- (122/3) Leadership and Management Practices
- (124) State of Delegation practices
- (125/6) Health State of Company Culture
(146) Business Operating Model status
- (147) Planning
- (148) Employee Development
- (149) Marketing
- (150) Sales
- (151) Internal Communications
- (152) Customer Service
- (153) Operations
- (154) Corporate Finance
- (155) Information Technology
- (156) Human Resource Procedures
- (157) Company Alignment
- (158) State of Family in the Business
Frequently asked questions
01Can Questions to stakeholders really diagnose my Company?
Yes, the questions are well researched with origins of published work on Business Improvements over the last 25 years. Receiving answers from stakeholders is also a great way for them to know their voices are heard, and Improvement programs are based on their inputs.
02Do you also do financial assessments, competitor analysis and market analysis?
These are not included in these three packages, but are offered as separate studies.
03What company circumstances typically benefit from Analysis via Questions?
Business Owners want to map a pathway to exit the business; Business Owners feel they have to be involved in everything else the business suffers; Business growth increased the complexity of the business, and decreased customer satisfaction.
04What types of Questions and Categories do you ask?
After an initial interview with the executive that wants to commission the questions, we will select the question categories to be sent to their stakeholders. Answers can be either free text, or evaluate on a scale of 1 to 10, or 1 to 5. Question categories include Business Owner & Stakeholder Context, Digital Maturity & AI readiness, SWOT analysis, People & Culture assessments, and Business Operating Model status.
05Are you using AI for the analysis?
Yes. Each query sent to an AI engine is scrubbed of personal data, all sent queries can be viewed and audited by the client in the Pulse! tool. All reports are read and corrected if required by a GoThrive Consultant.
06Do you only do the Analysis and Recommendations report?
We also provide various offerings to improve the business, according to the GoThrive Digital 7P Improvement method. Offerings include facilitating workshops, improving Purpose & Brand strategy, assessing employees, mapping processes, coaching, leadership education, and building business information systems.
07How safe is our information on your site?
We apply good security standards, our site has good separation between companies data via mid-tier and end-point separation between companies, with proper access control which is auditable. We adhere to POPIA and PAIA — see our summary page and privacy policy.
08What is the level of confidentiality of respondents answers?
No client, independent of their level, will receive access to the answers by respondents — only summarised information appears in the reports. All respondents receive an email where they can accept or decline, and details of each question category and the project purpose is shared. Respondents consent details are stored.
09Which countries are you compliant to Personal Information Storage?
Currently only for South Africa. We are planning to make it compliant to other countries as well.
10Do you only offer this to Clients — or do you accept Partners?
We accept clients and partners. Partners can white-label this service for their clients, and get a discount on the published pricing.
11How do we Start?
Book a meeting or contact us. We have a video-conferencing kick-off meeting with the person in the Company requesting the Diagnostic. At this kick-off, we describe the approach, typical outcomes, and what information we need to configure the questions system on Pulse!
Ready to diagnose your business?
Book a meeting or start your diagnostic today. We will have a video-conferencing kick-off to describe the approach, outcomes, and configure your questions on Pulse!